NHTSA Complaint #11403776 — 2003 HONDA ELEMENT

THE DOOR LOCK CYLINDERS FOR THE DRIVER/PASSENGER/TAILGATE WILL NOT ACCEPT A KEY TO UNLOCK THE DOORS. THE LOCKS ARE IMMOVABLE FROM THE OUTSIDE AND INSIDE, REQUIRING A LOCKSMITH TO OPEN THE DOORS OR COMPLETE REMOVAL OF THE DOORS TO SAFELY ENTER AND EXIT THE VEHICLE. THE KEY, WHEN INSERTED INTO THE LOCK IN ATTEMPT TO ENTER THE VEHICLE, OFTEN WILL NOT RELEASE FROM THE SEIZED LOCK CYLINDER RESULTING IN THE KEY FIRMLY LODGED IN THE LOCK OF THE DOOR, RENDERING IT IMPOSSIBLE THEN TO DRIVE THE VEHICLE. THE ABOVE MENTIONED CYLINDER LOCKS ARE SAFETY HAZARDS FOR THE FOLLOWING REASONS: CHILDREN AND ADULTS ENTERING AND EXITING THE VEHICLE MAY BE PRONE TO INJURY FROM ONCOMING TRAFFIC DUE TO DOOR CYLINDER LOCKS NOT OPERATING PROPERLY AND CAUSING THE DOOR TO JAM REQUIRING FORCEFUL PRESSURE TO BE APPLIED FROM THE INTERIOR AND EXTERIOR OF THE VEHICLE IN ORDER FOR THE DOOR TO OPEN. INFANTS AND ELDERLY INDIVIDUALS INCAPABLE OF THE MOTOR SKILLS NECESSARY TO OPEN DOORS AND LOCKS MAY BE LOCKED INSIDE OF THE VEHICLE WITH UNCONTROLLABLE IN CABIN TEMPERATURES RESULTING IN EXCESSIVE HEAT/COLD FOR AN EXTENDED AMOUNT OF TIME THAT COULD RESULT IN INJURY OR DEATH. QUICK AND SAFE ENTRY AND EXIT TO AND FROM THE VEHICLE IS IMPOSSIBLE, RESULTING IN AN INCREASE OF THE PROBABLE INSTANCES OF THEFT OR DAMAGE TO PERSONS/PROPERTY ATTEMPTING TO ENTER/EXIT THE VEHICLE IN LESS THAN PERFECTLY SAFE CONDITIONS. THE FEE INVOLVED WITH SERVICING THE REPLACEMENT OF THIS DOOR LOCK CYLINDER IS EXORBITANT. A QUOTE FROM THE DEALERSHIP PUT ME AT $200.00 JUST FOR THEM TO OPEN THE DOOR PANEL AND LOOK AT IT. TO REPLACE THE CYLINDER AND RE-KEY IT WOULD COST UPWARDS OF $400.00 MORE. $600.00 TO REPLACE A CYLINDER LOCK ON A CAR DOOR. THERE ARE MANY OTHER 2003 HONDA ELEMENT OWNERS WHO HAVE HAD THIS ISSUE AS WELL, OFTEN PAYING THE MONEY TO HAVE THE CYLINDERS REPLACED, ONLY TO HAVE THEM FAIL AGAIN A YEAR LATER.