NHTSA Complaint #11403752 — 2016 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11403752
Vehicle 2016 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 49,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

DURANGO STALLED IN MIDDLE OF INTERSECTION. UNABLE TO START AND VEHICLE WAS TOWED TO LOCAL MECHANIC. MECHANIC STATED THE ISSUES INVOLVES THE ALTERNATOR AND IT HAS AFFECTED THE BATTERY AND WE ARE STILL WAITING TO SEE IF THE PCM WAS AFFECTED. MECHANIC ADVISED ME THAT HE WORKED ON THE SAME YEAR CHRYSLER AND HAD THE SAME EXACT ISSUE, BUT THE ALTERNATOR IN THAT MODEL WAS RECALLED. I HAVE SEEN SEVERAL OTHER ALTERNATOR ISSUES SIMILAR TO MINE WHEN SEARCHING THE INTERNET AND AM WONDERING WHY HAVEN'T THESE ALTERNATORS BEEN RECALLED IF ANOTHER VEHICLE MADE BY CHRYSLER HAS A RECALL BUT THE DURANGO DOES NOT. VEHICLE WAS DRIVING AT LOW SPEEDS UP TO AN INTERSECTION AND ONCE STOPPED, IT SHUT OFF. ORIGINALLY THOUGHT IT WAS THE AUTO START/STOP, BUT ENGINE DID NOT ENGAGE AND POWER STEERING WAS ALSO OUT. UNABLE TO START THERE AFTER.

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