NHTSA Complaint #11403743 — 2011 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT AT VEHICLE START-UP, THERE WAS A HUMMING AND SQUEAKING SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE SOUND VOLUME DECREASED AFTER THE VEHICLE WAS WARMED UP HOWEVER, THE SOUND CAME BACK LOUDER WHILE THE VEHICLE WAS ACCELERATING. THE CONTACT STATED THAT THERE WAS ALSO A RATTLING SOUND COMING FROM THE VEHICLE. THE SOUND VOLUME HAD INCREASED OVER TIME. THE CONTACT SPOKE WITH A CERTIFIED MECHANIC WHO INFORMED HIM THAT THE ISSUE WAS CAUSED TIMING BELT TENSIONER PULLEY AND WATER PUMP PULLEY BEING POORLY MADE. THE MECHANIC SUGGESTED THAT THE PARTS BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,440.