NHTSA Complaint #11403694 — 2014 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11403694
Vehicle 2014 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I PURCHASED THIS VEHICLE IN 2016 AND RECEIVED FREE OIL CHANGES THROUGH THE DEALERSHIP I PURCHASED IT FROM. I NOTICED THAT IN BETWEEN THE RECOMMENDED 7500 MILE OIL CHANGES THAT I HAD TO ADD OIL OR GET ANOTHER OIL CHANGE PRIOR TO THE RECOMMENDED TIME FRAME AS IT SEEMED TO BURN OIL. I TOOK IT TO A SHOP ABOUT 1 1/2 YEARS AGO BUT THEY COULDN'T FIND ANYTHING WRONG AND NO LIGHTS ON THE DASH WERE ON. JUST A FEW WEEKS AGO I NOTICED A BURNING SMELL AND CHECKED THE OIL AGAIN AND IT WAS LOW SO I ADDED 4 QUARTS. I THEN NOTICED A KNOCKING SOUND THE NEXT TIME I DROVE IT AND TOOK IT RIGHT TO A SHOP DOWN THE STREET. THEY SAID IF WAS A BAD BEARING AND THAT I NEEDED A NEW ENGINE! IT HAS 130,000 MILES AND THE ONLY PROBLEM I HAVE HAD IS THIS OIL/ENGINE ISSUE. I OWE $7000 AND AN ENGINE WILL COST $5000 PLUS LABOR. WHY ARE THE ENGINES FAILING ON THE 2014 SANTE FE'S??? I WOULD DEFINITELY LIKE ANSWERS.

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