NHTSA Complaint #11403602 — 2003 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11403602
Vehicle	2003 TOYOTA TUNDRA
Component	STRUCTURE:BODY
Date of Incident	August 14, 2020
Date Filed	March 17, 2021
Mileage	195,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

FROM 2001-2003 IS A FRAME RECALL ON THESE TUNDRA'S DUE TO MASSIVE RUST ISSUE. I WENT INTO MY LOCAL TOYOTA DEALERSHIP HERE IN NORFOLK, VA, AND THEY GAVE ME THE RUN AROUND SAYING I "MISSED THE WINDOW" FOR THIS ISSUE. THEN I CALLED CORPORTATE AND THEY GAVE ME A DIFFERENT REASON, SAYING THEY "APPLIED" ANTI-RUST SPRAY" IN 2016. WHICH IS NOT A THING. CLEARLY IT DID NOT WORK BECAUSE THERE ARE MASSIVE HOLES IN MY FRAME. I WOULD LIKE THEM TO OWN UP AND DO MY RECALL WHEN SO MANY OTHER PEOPLE I KNOW HAVE THE EXACT SAME TRUCK AND GOT THEIRS DONE. I AM ACTIVE DUTY AS WELL, AND IT FRUSTRATES ME THAT THEY WOULD TREAT A VETERAN LIKE THIS. I BROUGHT UP MY SPARE TIRE LATCH BEING VERY RUSTED UNDERNEATH, WHICH THERE IS ALSO A RE-CALL FOR. THEY SAID THEY COULD NOT DO ANYTHING FOR ME. 3 WEEKS LATER MY SPARE TIRE FLEW OFF FROM MY TRUCK, THANK GOODNESS NO ONE WAS INJURED.

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