NHTSA Complaint #11403583 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11403583
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	January 1, 2019
Date Filed	March 17, 2021
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING OIL PREMATURELY WHICH CAUSED THE ENGINE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWLEY KIA (223 BROAD STREET, BRISTOL, CT 06010, (860) 589-4444) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO LOCATE THE ENGINE OIL LEAK. THE CONTACT STATED THAT THE STARTER WAS REPLACED HOWEVER, THE REPAIR DID NOT FIX THE FAILURE. THE VEHICLE CONTINUED TO CONSUME OIL PREMATURELY AND STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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