NHTSA Complaint #11403474 — 2008 HONDA FIT

TL* THE CONTACT OWNS A 2008 HONDA FIT. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT A LOW RATE OF SPEED, HE HEARD AN ABNORMAL, BOOMING NOISE EMIT FROM THE ENGINE WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE LEFT DRIVE SHAFT. A WEEK LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000(POWER TRAIN) WHICH WAS LINKED DIRECTLY TO THE INITIAL FAILURE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE HONDA SUPERSTORE OF JOLIET(3225 PLAINFIELD RD, JOLIET, IL 60431) TO INSPECT THE VEHICLE AND VERIFY THE REPAIR. UPON INSPECTION, THE MECHANIC DISCOVERED SEVERE CORROSION ON THE RIGHT SIDE DRIVE SHAFT AND THEY DEEMED THE VEHICLE UNSAFE TO DRIVE. THE CONTACT WAS GIVEN A LOANER VEHICLE TO HAVE UNTIL THE VEHICLE WAS REPAIRED. THE CONTACT'S HUSBAND THEN WENT TO THE DEALER FOR AN UPDATE AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS INSTRUCTED TO RETURN THE LOANER VEHICLE DESPITE THE RECALL NOT BEING SERVICED.THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. JO