NHTSA Complaint #11403452 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11403452
Vehicle 2017 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

AFTER 2 YEARS OF USE, THE OEM BATTERY WAS NOT KEEPING THE CHARGE OR WAS DRAINING DUE TO AN ISSUE WITH THE ELECTRICAL SYSTEM. I HAD TO HAVE THE CAR JUMPED A COUPLE OF TIMES TO GET IT STARTED. BROUGHT THE CAR TO SUBARU DEALER AND THEY DID NOT FIND ANY ISSUES BUT REPLACED THE BATTERY WITH ANOTHER OEM BATTERY, QUITE UNUSUAL UNTIL I READ AN ARTICALE ABOUT A CLASS ACTION SUIT AGAINST SUBARU. IN 2020, THE NEW OEM BATTERY WAS HAVING ISSUES REQUIRING I JUMP IT SEVERAL TIMES. I WAS AWAY FROM HOME AT THE TIME AND BROUGHT THE CAR TO ADVANCED AUTO PARTS. THEY TESTED THE 2ND OEM BATTERY AND ADVISED THE BATTERY WAS BAD AND NOT HOLDING THE CHARGE. AT THAT TIME I PURCHASED A DIEHARD BATTERY AND HAVE HAD NO ISSUES IN THE LAST 6 MONTHS. AS I STATED ABOVE, I HAVE READ THAT SUBARU IS IN A CLASS ACTION SUIT FOR THE EXACT ISSUE I HAD AND WANTED TO HAVE THIS ISSUE RECORDED.

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