NHTSA Complaint #11403371 — 2013 KIA SORENTO

MY 2013 SORENTO STALLS RANDOMLY FOR NO REASON FOR ABOUT HALF SECOND LIKE ENGINE SKIPPING POWER FOR A MICRO MOMENT AND THAN KEEPS RUNNING. THIS HAPPENS AT LEAST 3-4 TIME A WEEK BUT THERE IS NO OPEN RECALL ON MY VIN. LAST TIME IT HAPPENED WHEN I WAS DRIVING ON HIGHWAY WITH 60 MILES/HOUR AND IT STALLED AND RPM NEEDLE WENT TO 0 BUT CAR KEEPS RUNNING. I TOOK IT TO DEALER AND THEY STARTED INVESTINGATING. THERE IS NOT CHECK ENGINE LIGHT OR ERROR CODE. DEALER DUPLICATED PROBLEM ONCE BUT THEN NOTHING. THEY OPENED TECHNICAL CASE WITH KIA WITH NO RESULT. THERE IS A PCM RECALL ON STALLING FOR PCM UPDATE FROM KIA BACK IN 2014 BUT MY VIN DOESN'T FALL UNDER IT SO THEY ARE NOT READY TO PERFORM ANY RECALL PROCESS ON IT. NO HELP FROM KIA AT ALL. FINALLY AFTER ALMOST 3 WEEKS I BROUGHT MY SORENTO BACK FROM DEALER SAYING "IF IT HAPPENS AGAIN BRING IT BACK AND WE WILL CHECK AGAIN". DEALER KEEPS CHARGING DIAGNOSTIC FEE EVERY TIME I GO. I THINK KIA DOESN'T FOR CUSTOMER SAFETY AND DON;T THINK WHAT HAPPENS IF VEHICLE STALLS AND STOPS ON HIGHWAY WHAT HAPPENS TO THE PEOPLE. THEY ARE PLAYING WITH PEOPLE'S LIVES. I SEE THOUSANDS OF PEOPLE COMPLAINING ON VARIOUS FORUM FOR THE SAME ISSUE BUT AGAIN SAME THING THEIR VIN DOESN'T FALL UNDER RECALL THOUGH IT IS A SAME PROBLEM.