NHTSA Complaint #11403331 — 2013 NISSAN ALTIMA

ON APRIL 2018, I VISIT THE NISSAN DEL OESTE AT AGUADILLA PR TO REPORT NOISE IN THE POWER STEERING NOISE, NO ACTION WAS TAKEN, THEY JUST SAID THAT WAS NORMAL WITH ALL NISSAN POWER STEERING PUMP. FEBRUARY 25, 2021 I CONTACT NISSAN DEL OESTE AT AGUADILLA PR AND NOTIFY ABOUT THE ISSUE OF THE POWER STEERING NOISE AND TRANSMISSION NOISE. APPOINTMENT FOR MARCH 2 2021 WAS SET AND I NOTIFY THEM WITH PROBLEM. THEY TOLD ME THERE WAS NOT ANY RECALL FOR POWER STEERING PUMP AND CVT TRANSMISSION. I DID MENTION THE RECALLS FOR 2013 NISSAN ALTIMA IAW NHTSA WITH REF.: ST12-009B, REF:NTBB-0176 ANDTSB NTB12-081. THEY INFORM AT THE VOUCHER THE MILEAGE IN AND OUT, THEY DID NOT TOOK THE CAR FOR A RUN OF 6 MILES LIKE IT SAYS ON VOUCHER 48133S. THE MAIN CONCERN IS THAT THE CAR COULD HAVE ANY SITUATION WITH ONE OF THOSE PARTS JUST MENTIONED DURING A DRIVE AND CAUSE ANY ACCIDENT WITH OUT HAVING THE CONTROL. MY QUESTION IS, IF THERE IS A MALFUNCTION FOR MY 2013 ALTIMA THAT IS ALREADY KNOWLEDGE BY NISSAN MOTOR COMP. AND PROVIDE RECALLS WHY MY HAVE TO BE EXCLUDE? THE POWER STEERING NOISE IS AT EVERY MOMENT WHEN ON AND RUNNING, POWER STEERING FLUID IS GOOD. THE TRANSMMISION IS DURING THE DRIVING WITH SOME NOISE AFTER 20 MILES DRIVE ON HIGHWAY BETWEEN 65 TO 70 MPH AND THEN PRESSING THE BRAKE, THE NOISE FEEL LIKE IT COME FROM THE TRANSMMISION. ANOTHER SITUATION IS OCACCIONALY SOME LOWT OF POWER AND SOME TIMES ACCELERATE. BRAKES PADS ARE GOOD, BRAKE FLUID IS GOOD. MY CAR MPG IS 31.2 AND MILEAGE AT THIS MOMENT IS 76,680.