NHTSA Complaint #11403253 — 2020 KIA TELLURIDE VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	11403253
Vehicle	2020 KIA TELLURIDE
Component	VISIBILITY:WINDSHIELD
Date of Incident	March 4, 2021
Date Filed	March 16, 2021
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2020 KIA TELLURIDE. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KIA OF WILMINGTON (1603 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (302) 656-3100) WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDSHIELD TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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