NHTSA Complaint #11403251 — 2017 HYUNDAI TUCSON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11403251
Vehicle	2017 HYUNDAI TUCSON
Component	STRUCTURE:BODY
Date of Incident	March 13, 2021
Date Filed	March 16, 2021
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE REAR DIRVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED. THE LOCKING MECHANISIM WORKS FINE, BUT THE HANDLE WILL NOT OPEN THE DOOR. THERE IS NO DAMAGE TO THE DOOR OR THE HANDLE. SOMETIMES IT WILL OPEN FROM THE INSIDE BUT IS NOT CONSISTANT. THIS IS A SAFETY HAZARD AS I HAVE A TODDLER THAT RIDES IN THE BACK SEAT DAILY. HOW AM I SUPPOSED TO QUICKLY GET HIM OUT OF THE CAR IN AN EMERGENCY SITUATION IF THE DOOR WILL NOT OPEN? THIS IS VERY SCARY TO THINK THAT I COULDNT REMOVE MY CHILD FROM THE CAR IN AN EMERGENCY. PLEASE HAVE HYUNDAI MAKE THIS RIGHT!

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