NHTSA Complaint #11403138 — 2012 TOYOTA CAMRY

MY 2012 CAMRY SE 4 CYLINDER HAS AN ISSUE WITH ITS TORQUE CONVERTER. MY CAR SHUDDERS AND HAS A DELAY WHEN SHIFTING FROM 2ND TO 3RD. THIS HAS BEEN WELL DOCUMENTED AND IS KNOWN BY TOYOTA. I HAD MY CAR DIAGNOSED AND QUOTED BY TOYOTA FOR THIS ISSUE 17 MONTHS AGO. I COULD NOT AFFORD THE $3000 QUOTE AT THAT TIME. I FOUND OUT LAST WEEK THAT THERE WAS AN EXTENDED WARRANTY FOR THIS ISSUE! I CALL TOYOTA ONLY TO FIND OUT THAT I WAS 2 MONTHS OUTSIDE OF MY WARRANTY. I TOLD THEM I HAD THE CAR DIAGNOSED AND QUOTED WELL BEFORE THE WARRANTY DATE, BUT WAS NOT INFORMED OF THE WARRANTY OR PREVALENT ISSUE WITH THIS YEARS TORQUE CONVERTER. IF I HAD KNOWN THIS I WOULD HAVE HAD THEM REPLACE THIS FOR FREE, BUT I WAS NOT INFORMED AT THAT TIME. I HAVE SINCE CONTACTED TOYOTA CORPORATE AND THEY HAVE CONFIRMED THE ISSUE, BUT THEY STATED EVEN THOUGH IT WAS DIAGNOSED WITHIN THE WARRANTY TIME FRAME AND THE DEALERSHIP FAILED TO LET ME KNOW THIS WAS COVERED, THEY WOULD DO NOTHING FOR ME. I AM VERY UPSET THIS IS HAPPENING, AND VERY UPSET THAT THIS KNOW ISSUE YOU SEE OVER 50 COMPLAINTS ABOUT ON THIS SITE, IS ONLY REMEDIED WITH AN EXTENDED WARRANTY AND NOT A RECALL. I AM BEING WRONGED BY TOYOTA AND NO ONE WILL HELP ME, OR ALL OF US 2012 CAMRY OWNERS WHO WHERE EFFECTED BY THIS ISSUE!