NHTSA Complaint #11403036 — 2015 NISSAN ROGUE STRUCTURE:BODY

Complaint Details

ODI Number	11403036
Vehicle	2015 NISSAN ROGUE
Component	STRUCTURE:BODY
Date of Incident	March 1, 2020
Date Filed	March 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED THAT MOISTURE HAD BEEN ENTERING THE VEHICLE, CAUSING THE DRIVER'S SIDE FLOOR MAT TO REMAIN SATURATED WITH WATER. THE CONTACT HAD TAKEN THE VEHICLE TO BYERLY NISSAN (4027 DIXIE HWY, LOUISVILLE, KY 40216) WHERE THEY HAD INSPECTED THE VEHICLE ON MULTIPLE OCCASIONS HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT THE VEHICLE WOULD NOT BE REPAIRED UNDER WARRANTY. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS INVALID.

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