NHTSA Complaint #11402615 — 2008 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2008 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE AT A STANDSTILL, THE STEERING WHEEL BECAME DIFFICULT TO MOVE. THE VEHICLE WAS RESTATED AND REGAINED POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A&T CHEVROLET (801 BETHLEHEM PIKE, SELLERSVILLE, PA 18960, (610) 890-7312) WHERE IT WAS DIAGNOSED WITH NEEDING STEERING COLUMN AND STEERING GEAR TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.