NHTSA Complaint #11402614 — 2013 CHEVROLET MALIBU

TL* THE CONTACT OWNED A 2013 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE SUSPENSION FAILED CAUSING THE VEHICLE TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED A RECALL LETTER A WEEK LATER FOR NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HE HAD TO SEEK MEDICAL ATTENTION AS HE SUFFERED CHEST AND HEAD INJURY. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A JUNKYARD. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO GET DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.