NHTSA Complaint #11402502 — 2021 FOREST RIVER COACHMEN

I PURCHASED THIS MOTORHOME ON 12/22/20 FROM HOLIDAY WORLD OF KATY TEXAS. I FLEW FROM ARIZONA TO PICK IT UP AND DRIVE BACK TO ARIZONA. WHEN I GOT HOME I TOOK IT TO FREEDOM RV AND FREIGHTLINER OF TUCSON BECAUSE THERE WERE ISSUES. THE AIR CONDITIONER IN THE FRONT OF THE ENGINE IS MISSING AND A RED TAG IS ON THERE FROM THE MANUFACTURER STATING THE VEHICLE WAS INCOMPLETE. BOTH ROOFTOP AIR CONDITIONERS DO NOT WORK AND NEED TO BE REPLACED. THE STEERING WHEEL IS CROOKED AND NEEDS AN ALIGNMENT OR ADJUSTMENT. WE CONTACTED FOREST RIVER COACHMAN TO ASK FOR A REPLACEMENT RV AND WE WERE TOLD THEY WOULD NOT REPLACE IT EVEN THOUGH IT LEFT THE MANUFACTURER IN ERROR AND WAS SOLD TO US AS A BRAND NEW RV. NOW THEY WANT US TO SIGN OUR RIGHTS AWAY IN ORDER TO GET IT REPAIRED.