NHTSA Complaint #11402500 — 2016 GMC YUKON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11402500
Vehicle	2016 GMC YUKON
Component	POWER TRAIN
Date of Incident	March 1, 2021
Date Filed	March 11, 2021
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

OUR GMC YUKON LOCKED INTO 4WD WHILE ACCELERATING/DRIVING (APPROX 15-25MP) THE KIDS TO SCHOOL THROUGH THE NEIGHBOURHOOD, JERKED VIOLENTLY AS THOUGH BRAKING HARD, AND STEERING WAS EXTREMELY IMPAIRED. THE "SERVICE 4WD" MESSAGE APPEARED ON OUR DASHBOARD. THE YUKON IS LOCKED IN 4WD, AND EXTREMELY DIFFICULT TO STEER AND MANEVEUR. IT JERKS VIOLENLY WHEN TURNING. WE ARE UNABLE TO DRIVE DUE TO SAFETY CONCERNS.

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