NHTSA Complaint #11400377 — 2016 NISSAN MAXIMA

I PURCHASED A 2016 NISSAN MAXIMA AT 57,000. THE VEHICLE HAD UNDERGONE PROPER SERVICING AND WAS IN GREAT SHAPE. AT 62,000 MILES THE TRANSMISSION FAILED AND THE CAR WOULD NOT DRIVE. WHILE HEADING HOME FROM WORK I FELT MY ENTIRE VEHICLE BEGIN TO SHAKE. THE VEHICLE WOULD NOT ACCELERATE WHEN I STEPPED ON THE GAS AND THERE WAS A 10 SECOND DELAY BEFORE IT BEGAN TO MOVE, AFTERWARDS, IT IMMEDIATELY JOLTED AND VIBRATED RIGOROUSLY. I DECIDED TO PROCEED WITH CAUTION AND PULL MY VEHICLE OVER BEFORE IT CAUSED ME TO GET INTO AN ACCIDENT. WHEN PUT INTO DRIVE OR REVERSE WITH THE BRAKE RELEASED THE CAR WOULD NOT MOVE. WHEN THE ACCELERATOR WAS DEPRESSED THE RPMS WOULD FLUTTER BUT THE CAR WOULD NOT MOVE. I FIRST THOUGHT THAT NISSAN'S NOTORIOUS CVT PROBLEM HAD PLAGUED MY VEHICLE. I MADE AN APPOINTMENT TO GET MY TRANSMISSION INSPECTED AT ROUTE 23 NISSAN IN NUTLEY, NEW JERSEY, AND I HAD CONTACTED NISSAN NORTH AMERICA'S CONSUMER AFFAIRS DEPARTMENT. AFTER DROPPING THE VEHICLE OFF AT ROUTE 23 NISSAN, NISSAN'S CONSUMERS AFFAIRS DEPARTMENT GOT BACK TO ME WITHIN 48 HOURS AND INFORMED ME THAT NISSAN HAD NO INTEREST IN RECTIFYING THE SITUATION BECAUSE THERE WAS NO RECALL AND IT WAS 'OUTSIDE OF THE WARRANTY PERIOD.' THE COMPANY MUST BE WAITING FOR THE FIRST DEATH TO OCCUR SIMILAR TO THE TAKATA INCIDENT. IF THIS SITUATION WERE TO OCCUR WHILE I WAS ON THE HIGHWAY IT COULD HAVE RESULTED IN THE INJURY OF OTHERS AND MYSELF. NISSAN TECHNICIANS DETERMINED THAT THE XTRONIC CVT HAD A COMPLETE FAILURE AND NEEDED TO BE REPLACED BECAUSE THEY COULD NOT BE REPAIRED. THE REPAIR COST IS WELL OVER $4,000.