NHTSA Complaint #11400323 — 2011 FORD F-150
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11400323 |
| Vehicle | 2011 FORD F-150 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,700,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I I TOOK THIS VEHICLE TO FORD OF DALTON, GEORGIA BECAUSE THERE IS A SAFETY RECALL ON THE PCM AND TRANSMISION THAT WILL SUDDENLY DOWNSHIFT INTO 1ST GEAR WHILE GOING DOWN THE ROAD. CUSTOMER SERVICE MANAGER STATED THAT IT WOULD COST ME $140 DOLLARS TO DIAGNOSE THE PROBLEM, AND IF THE PROBLEM WAS THE MOLDED LEAD FRAME IN THE TRANSMISSION THAT COMMUNICATES WITH THE OUTPUT SHAFT SENSOR, THAT IT WOULD NOT BE COVERED BY THE RECALL OR WARRANTY. THIS CONTRADICTS WHAT THE RECALL STATES. I SHOULDNT BE CHARGED $140 DOLLARS FOR THEM TO DIAGNOSE A RECALL..THIS IS ON A 2011 FORD F-150
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