NHTSA Complaint #11400309 — 2019 CHEVROLET CORVETTE
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11400309 |
| Vehicle | 2019 CHEVROLET CORVETTE |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,452 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
I PURCHASED MY VEHICLE IN OCTOBER OF 2019. ON, OR ABOUT JANUARY 4, 2021, MY RIGHT REAR WHEEL STARTED TO LOSE AIR. I ASSUMED THAT THE TIRE NEEDED TO BE REPAIRED OR REPLACED. I TOOK MY VEHICLE TO A TIRE SHOP AND THEY COULD NOT FIND ANYTHING WRONG WITH THE TIRE. AFTER FURTHER INVESTIGATION, A HAIR-LINE CRACK WAS DISCOVERED IN THE WHEEL. THERE WAS NO INDICATION OF AN IMPACT, OR DAMAGE ON THE SURFACE OF THE WHEEL ( ON THE INSIDE THE WHEEL NOR THE OUTSIDE OF THE WHEEL). MY CAR IS UNDER WARRANTY, SO I TOOK THE VEHICLE TO NELSON HALL CHEVROLET IN MERIDIAN FOR REPLACEMENT UNDER WARRANTY. I WAS INFORMED BY THE SERVICE TECHNICIAN THAT SHE HAD TO GET APPROVAL FROM GENERAL MOTORS BEFORE THEY COULD REPLACE THE WHEEL ON MY VEHICLE. GENERAL MOTORS REFUSED TO REPLACE THE WHEEL ON MY VEHICLE. I CALLED GENERAL MOTORS MYSELF AND FILED A COMPLAINT AND TO APPEAL THEIR DECISION NOT TO REPLACE MY WHEEL. AFTER REPEATED ATTEMPTS, GENERAL MOTORS STILL REFUSED TO REPLACE THE WHEEL ON MY VEHICLE. I HAVE A VEHICLE THAT IS UNDER WARRANTY, THAT I CAN NOT ENJOY BECAUSE OF GENERAL MOTORS' REFUSAL TO HONOR THE WARRANTY ON MY VEHICLE. PLEASE NOTE, THAT I HAVE NOT BEEN IN AN ACCIDENT, NOR IS THERE ANY DAMAGE ON THE SURFACE OF THE WHEEL. THIS IS A FACTORY OR A DESIGN DEFECT...I KEEP THE VEHICLE IN MY GARAGE.
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