NHTSA Complaint #11400004 — 2012 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11400004
Vehicle 2012 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage 122,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

CAR HAS BEEN MAINTAINED APPROPRIATELY, CAR SUDDENLY STARTED TURNING OFF ON US WHILE IN DRIVE. WE HAD IT CHECKED ACCORDING TO THE SCANNER, IT SAYS IT IS THE SAME KNOCKING SENSOR THAT KIA HAS REPORTED. WHEN I CALLED CUSTOMER SERVICE, THEY RUN MY VIN AND SAY I HAVE NO RECALLS SO THEY CANNOT HELP ME. MY CAR IS A 2012 WHICH FALLS WITHIN THE YEARS KIA HAS REPORTED YET THEY WILL NOT HELP ME. AS OF NOW I HAVE NO RUNNING VEHICLE BECAUSE IT IS TOO UNSAFE TO CHANCE DRIVING IT WITH MY CHILDREN IN THE CAR. THE CAR HAS TURNED OFF ON ME WHILE IN MOTION 4 TIMES NOW, TWICE ON THE HIGHWAY, TWICE ON A 2 LANE ONLY CANYON. (ON MY WAY HOME FROM WORK WITH MY CHILDREN IN THE CAR)

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