NHTSA Complaint #11399754 — 2019 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11399754
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	January 6, 2020
Date Filed	March 8, 2021
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IN JANUARY 2020, WITHIN ONE MONTH OF OWNERSHIP, AT 1200 MILES, MY WINDSHIELD BEGAN TO CRACK AND SPREAD OVER THE ENTIRE GLASS. I REPLACED IT WITH OEM GLASS AND THE DEALER RECALIBRATED THE EYESIGHT SYSTEM. IN DECEMBER 2020, AT ABOUT 20,000 MILES, THE WINDSHIELD GLASS STARTED TO PRESENT GOLD SPECKLES WHEN LIGHT HIT IT. I TOOK IT TO THE DEALER AND HE FOUND NOTHING. IT CONTINUES TO IMPACT MY VISIBILITY.

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