NHTSA Complaint #11399577 — 2012 FORD FOCUS

MAJOR ELECTRONIC COMPONENT ISSUE. DEALING WITH THE FORD STEREO SYSTEM. HAD THE CAR FOR ROUGHLY 3 YEARS NOW, AND ABOUT A YEAR AGO, I COULD BE LISTENING TO MUSIC, OR HAVING THE RADIO TURNED OFF. AND AT RANDOM TIMES, IF I WAS LISTENING TO MUSIC, THE MUSIC WOULD CUT OFF AND THEN ALL I HEAR IS A BUNCH OF POPPING AND CRACKLING COMING FROM THE SPEAKERS. THIS HAPPENS EVEN WHEN I HAVE THE RADIO OFF! IT HAS RECENTLY GOTTEN SO BAD, THAT I WAS SO CLOSE TO GET INTO A ACCIDENT WHEN THE RADIO DECIDED TO TERRORIZE ME WITH THE OBNOXIOUS CRACKLING AND POPPING, I ENDED UP JERKING THE WHEEL BECAUSE IT SCARED THE LIVING DAYLIGHTS OUT OF ME. IT RECENTLY HAS BEEN DOING IT NON STOP, AND NOW IT HAS GOTTEN TO THE POINT THAT IT WILL BE DOING THIS, WHEN THE KEY IS NOT EVEN IN THE IGNITION. I ENDED UP PULLING THE FUSE FOR THE RADIO BECAUSE IT IS A MAJOR SAFETY ISSUE. THERE SHOULD BE NO REASON A RADIO SHOULD CUT OUT, AND START POPPING AND CRACKLING AT THE LOUDEST VOLUME POSSIBLE. IT HAPPENS EVEN WITH THE RADIO OFF. IT IS A SERIOUS SAFETY HAZARD. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS RADIO/ELECTRICAL IUSSE. I HAVE DONE RESEARCH. AND IT IS A VERY VERY COMMON PROBLEM. THIS RADIO, CAR, OR ELECTRICAL THAT IS CAUSING THIS NEEDS TO BE REMEDIED, RECALLED, FIXED. IT IS A LIFE THREATENING ISSUE. WHEN THIS ISSUE FIRST STARTED, I HAD ROUGHLY 78,000 MILES ON THE CAR. I AM NOW AT 100,200 AND IT IS GOTTEN SO BAD. IT NEEDS TO BE RECALLED,FIXED,REMEDIED. THERE HAVE BEEN SO MANY PEOPLE COMPLAINING ABOUT THE FORD RADIO SYSTEMS.