NHTSA Complaint #11399249 — 2003 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11399249
Vehicle	2003 TOYOTA TUNDRA
Component	STRUCTURE:BODY
Date of Incident	January 5, 2021
Date Filed	March 5, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

RECALL ID U7BS-ZTW. TOOK IN FOR AIRBAG RECALL. INSPECTION OF FRAME. FRAME NEEDS TO BE REPLACED AND DEALERSHIP WOULD NOT LET ME HAVE MY TRUCK BACK.THEY GAVE ME A INFERIOR LOANER.. TOOK TRUCK IN FIRST WEEK OF S JANUARY.AS OF 3-5-21 THEY HAVE NO REPAIR SCHEDULE EITHER!. TRUCK IS AT TOYOTA OF MUNCIE IN. ALEC BAILY IS MY SERVICE MANAGER. ABAILY@TOYOTAOFMUNCIE. WORK ORDER NUMBER NC736011 AND NCOO1101. I HAVE BEEN IN CONTACT WITH TOYOTA CUSTOMER EXPERIENCE SINCE FEBRUARY. SEVERE RUN AROUND. INCIDENT #S 210125000031, 210217000381,210304000232. NATIONAL REF#S 210250103,2103042076. IF IT CANNOT BE REPAIRED I WOULD LIKE TO KNOW

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