NHTSA Complaint #11399064 — 2009 SATURN AURA

THE ELECTRONIC STEERING ASSIST WILL LOSE POWER SO ESSENTIALLY WILL CAUSE THE POWER STEERING TO GO OUT AT ANY GIVEN TIME. THE CURRENT TEMPORARY REMEDY IS TO , TURN OFF THE KEY AND WAIT. RESTART THE VEHICLE AND THE POWER STEERING WILL RESUME. I DISCOVERED THIS DOING ONLINE RESEARCH FINDING THAT THIS WAS A COMMON RECALL FOR THIS VEHICLE IN 2008 AND 2009. BUT THE DATE OF MANUFACTURE FOR THIS VEHICLE. WAS IN 08/2008 MAKING IT A LITTLE OVER 1 MONTH FROM BEING ELIGIBLE FOR THE RECALL. I CONTACTED GM BUT WAS UNABLE TO TALK TO A LIVE PERSON AND 2 GM DEALERS ONE OF WHICH PREVIOUSLY SOLD THE CAR, AND GOT NO RESULTS. THIS STARTED OUT AS A VIBRATION AND WOBBLE IN THE STEERING WHEEL AND HAS PROGRESSIVELY GOTTEN WORSE. THE POWER STEERING SO FAR HAS GONE OUT UPON STARTING THE VEHICLE. MY ONLINE RESEARCH HAS NAMED THE RECALL ON THE SAME VEHICLE PART MALFUNCTION AS POWER STEERING ELECTRIC ASSIST.