NHTSA Complaint #11398985 — 2020 HONDA INSIGHT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11398985
Vehicle 2020 HONDA INSIGHT
Component STEERING
Date of Incident
Date Filed
Mileage 6,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

DAMAGE TO THE POWER STEERING LINKAGE CABLE AND OXYGEN SENSOR CAUSED ALL ADAS SYSTEMS TO BE OFFLINE INCLUDING POWER STEERING. IF THIS UNIT WERE TO BE DAMAGED JUST ENOUGH AND FAIL WHILE DRIVING THIS WILL LIKELY RESULT IN A CRASH/COLLISION AS THE CAR BECOMES COMPLETELY UNDRIVABLE. LUCKILY SO FAR, THIS HAS HAPPENED WHEN THE VEHICLE WAS PARKED AND DID NOT CAUSE ANY INJURY. I FEEL THE VEHICLE IS UNSAFE UNTIL THEY FIX THIS ISSUE. IT HAS HAPPENED 3 TIMES NOW AND NOTHING SEEMS TO BE BEING DONE ABOUT THIS ISSUE AS OF YET FROM HONDA. THIS WAS BROUGHT FORWARD TO HONDA'S ATTENTION WITH NO AFFIRMATION THAT THIS IS A PROBLEM. IT FIRST HAPPENED IN SEPTEMBER LAST YEAR AND HAS HAPPENED TWO ADDITIONAL TIMES SINCE.

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