NHTSA Complaint #11398979 — 2009 CHRYSLER TOWN AND COUNTRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11398979
Vehicle 2009 CHRYSLER TOWN AND COUNTRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

THERE WAS A RECALL ON THIS MODEL FOR THE IGNITION KEY SWITCH. I HAD IT REPAIRED THROUGH THE RECALL ON 1-13-2016. IT IS NOW 2021 AND THE PROBLEM HAS RETURNED. WHEN KEY IS IN THE IGNITION IT TURNS BUT WON'T START THE CAR. I HAVE TO REPEATEDLY TURN IT ON AND OFF. WHILE DRIVING THE DASH LIGHT COME ON INDICATING A SLIPPERY BRAKE LIGHTS WARNING. WHEN I FIRST START IT UP, I CAN'T GET IT OUT OF PARK WITH BRAKE APPLIED. I HAVE TO TURN IT OFF AND REMOVE KEY AND RE-INSERT AND TURN IT ON. I CONTACTED CHRYSLER THEY SAID THERE WAS ONLY A 2 YEAR WARRANTY ON THE RECALLED PART AND I WOULD HAVE TO PAY FOR A NEW KEY UNIT. THIS IS A REPEAT PROBLEM AND NEEDS ANOTHER RECALL. THE WIN MODULE IS ACTING UP AGAIN. I WENT ONLINE AT REPAIRPAL.COM AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. I ONLY HAVE 34000 MILES ON THIS 2009 VAN.

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