NHTSA Complaint #11398954 — 2013 KIA FORTE

I RECEIVED AN EMAIL FROM CARFAX NOTIFYING ME OF A RECALL FOR MY CAR PERTAINING TO A POSSIBLE FIRE, I CALLED DEALERSHIP TO SET UP APPOINTMENT AND FOUND OUT THERE WAS 2 RECALLS FOR MY CAR BUT NEVER ONCE RECEIVED ANY NOTIFICATION FROM KIA. MY APPOINTMENT WAS FOR THE COMING SATURDAY BUT ON WEDNESDAY AFTER I PARKED AND RAN INTO THE GROCERY STORE FOR LESS THAN 15MINS I CAME OUT TO A GENTLEMAN WHO ASKED IF THIS WAS MY CAR, WHEN I LOOKED AT IT I WAS CONFUSED BECAUSE ALL THE WINDOWS WERE BLACK AND SMOKE WAS COMING I BELIEVE FROM EITHER THE HOOD OR WINDOW, HE SAID YOUR CAR IS ON FIRE. BEFORE I KNEW WHAT WAS HAPPENING THERE WERE FIRE TRUCKS AND POLICE. MY ENTIRE INSIDE OF MY CAR BEHIND THE DASHBOARD AND ALL ELECTRICAL WIRES WERE BURNED THE ENTIRE DASHBOARD STEERING WHEEL RADIO EVERYTHING. MY CAR WAS DESTROYED, I CALLED MY INSURANCE COMPANY RIGHT AWAY AS THE POLICE ADVISED ME TOO AND LATER ON A FRIEND GAVE ME THE NUMBER TO THE KIA CONSUMER ASSISTANCE WHERE I NOTIFIED THEM.