NHTSA Complaint #11398940 — 2018 RAM 1500

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.