NHTSA Complaint #11398672 — 2007 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2007 CHEVROLET MALIBU. THE CONTACT STATED THAT AT START-UP OR WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT CALLED DUTEAU CHEVROLET (7300 S 27TH ST, LINCOLN, NE 68512, (866) 735-2310) AND WAS INFORMED THAT THE VEHICLE DID NOT QUALIFY FOR THE SPECIAL SERVICE BULLETIN TO REPAIR THE POWER STEERING SINCE THE MILEAGE OF THE VEHICLE BEING OVER 150,000 MILES. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.