NHTSA Complaint #11398496 — 2015 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11398496
Vehicle 2015 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 90,722 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

MY VEHICLE HAD A OIL CHANGE AT 86,000 MILES. I HIT 90,722 MILES . THE VEHICLE WAS RUNNING FINE AND WHEN I GOT OFF WORK AND TRIED TO START THE CAR IT STARTED BUT THEN SHUT OFF. I HAD NO CHECK ENGINE LIGHTS, NO LOW OIL LIGHT AND HAD A PERFECT DIAGNOSTICS REPORT ON MY ONSTAR, I HAD TO GET THE VEHICLE TOWED TO A DEALER PER ON STAR, AFTER SPEAKING TO THE DEALER I WAS INFORMED THE MOTOR BLEW UP BECAUSE IT JUMPED TIME AND DUMPED OIL. I WAS ALSO TOLD THIS IS A COMMON PROBLEM WITH THIS MOTOR BUT GM IS REFUSING TO FIX IT BECAUSE THE WARRANTY JUST WENT UP 6 MONTHS AGO . I HAVE BEEN TOLD BY SEVERAL SHOPS CHEVY KNOWS ABOUT THIS TIME CHAIN OR JUMPING TIME ISSUE AND IN MOST CASES A NEW MOTOR IS REQUIRED. I WOULD LIKE TO UNDERSTAND WHY NO WARNING LIGHTS CAME ON AND HOW OIL COULD DUMP AFTER HAVING A OIL CHANGE 3,000 MILES GIVE OR TAKE ? AND WHY CHEVY IS PASSING THE PROBLEM ONTO THE CUSTOMER.

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