NHTSA Complaint #11398458 — 2020 CHEVROLET TRAX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11398458
Vehicle 2020 CHEVROLET TRAX
Component ENGINE
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION

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