NHTSA Complaint #11398102 — 2010 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 50 MPH, SHE NOTICED THAT THE HORN MADE NO SOUND WHEN DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND PROVIDED MINIMAL ASSISTANCE TO THE CONTACT WITH OFFERING A PARTIAL PAYMENT FOR THE REPAIR. THE CONTACT FELT THAT SHE SHOULD NOT BE RESPONSIBLE TO PAY FOR THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 129,000.*DT*DT*DT*JB VEHICLE WAS TAKEN TO THE DEALER.*JB