NHTSA Complaint #11397850 — 2017 CHRYSLER PACIFICA

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11397850
Vehicle 2017 CHRYSLER PACIFICA
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 66,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED AFTER SHIFTING GEARS FROM REVERSE TO DRIVE, THE REAR BACKUP CAMERA IMAGINE REMAINED ON THE DISPLAY SCREEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V886000 (BACK OVER PREVENTION, EQUIPMENT) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

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