NHTSA Complaint #11397835 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11397835
Vehicle	2017 FORD F-250
Component	STEERING
Date of Incident	August 1, 2020
Date Filed	February 25, 2021
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AT 55-65 MPH, IF I HIT ANY KIND OF A BUMP IN THE ROAD, THE FRONT END OF THE TRUCK STARTS TO VIOLENTLY SHAKE TO THE POINT WHERE IT IS HARD TO CONTROL THE VEHICLE. I HAVE TO IMMEDIATELY BRING THE VEHICLE DOWN TO 30 MPH TO GET THE SHAKING UNDER CONTROL. IT IS AN EXTREMELY DANGEROUS DEFECT IN THE VEHICLE AND SOMEONE IS GOING TO GET HURT. FORD DEALERSHIP WILL NOT FIX WITHOUT ME PAYING FOR THE REPAIRS, AND THEY HAVE NO CERTAIN FIX, THEY PLAN ON JUST REPLACING PARTS ONE THING AT A TIME AT MY EXPENSE. THIS HAS BEEN GOING ON FOR APPROX 6 MONTHS.

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