NHTSA Complaint #11397802 — 2012 KIA FORTE

OUR LOCAL KIA DEALERSHIP DIAGNOSED THIS PROBLEM WITH OUR CAR ON 3/15/19. 2012 KIA FORTE SX 2.4L (106,430 MILES, 6430 MILES OUT OF WARRANTY) FOUND THE ENGINE TO BE KNOCKING. FOUND THE #2 ROD BEARING TO BE SEVERELY WORN AND CAUSING THE ENGINE TO MAKE NOISE AND STOP ROTATING. RECOMMEND REPLACING THE ENGINE. THE 2.4L THETA II ENGINE WAS NOT PART OF ORIGINAL RECALL SO KIA WOULD NOT REPLACE ENGINE AND SINCE IT WAS OUT OF WARRANTY WE WERE RESPONSIBLE FOR THE COST OF A REPLACEMENT ENGINE AND LABOR. WE DECLINED, AND CAR AS SAT STATIONARY FOR PAST TWO YEARS AT OUR HOME. WHEN WE FOUND OUT THIS 2.4L THETA II ENGINE WAS NOW INCLUDED IN A RECENT RECALL WE ASKED KIA TO PROVIDE ALTERNATIVES TO REPLACING THE ENGINE SINCE THE CAR HAS SAT FOR TWO YEARS AND I NO LONGER HAVE FAITH IN THE RELIABILITY OF THIS CAR AS PARTS OF THE CAR ARE NO LONGER IN WORKING CONDITION AND/OR MISSING. THEY REFUSED ANY ALTERNATIVES. THEY WANTED US TO PAY TO HAVE THE CAR TOWED TO A LOCAL KIA DEALER TO DIAGNOSE A PROBLEM THAT WAS ALREADY DIAGNOSED BACK ON 3/15/19. THE ORIGINAL CLASS ACTION LAWSUIT OVER THE 2.0L AND 2.4L GDI ENGINES PROVIDED ALTERNATIVES TO ENGINE REPLACEMENT AND REIMBURSEMENT FOR EXPENSES ASSOCIATED WITH THE ENGINE FAILURE (LIKE TOWING), REBATES, ETC. SINCE KIA WAS FOUND AT FAULT AND FINED BY THE US GOVERNMENT OVER THEIR DELAY IN RECALLING THESE 2.4L THETA II ENGINES AND SINCE THAT DELAY WAS THE ONLY REASON WE DIDN'T FIX THIS CAR ON 3/15/19 WE FEEL WE SHOULD BE COMPENSATED FOR OUR EXPENSES AND LOSS OF TRANSPORTATION BECAUSE OF THEIR FAULTY ENGINE AND THEIR NEGLIGENCE IN DELAYING THE RECALL. HAVING THE ENGINE REPLACED NOW IS NO LONGER A VIABLE OPTION FOR US. WE OFFERED TO PURCHASE A NEW VEHICLE WITH THE COST OF ENGINE REPLACEMENT/LABOR PUT TOWARDS A REBATE, KIA REFUSED.