NHTSA Complaint #11397766 — 2020 BMW R 1250 GS

EXCESSIVE WEAR ON REAR BRAKING COMPONENTS (PADS). AFTER 3000 MILES, PADS ONLY HAD 3MM OF MATERIAL. THE IS A HIGH DEGREE OF DISCOLORATION ON THE BRAKE COMPONENTS. ISSUE IS NOT ATTRIBUTED TO USER ERROR (I.E., RIDING THE BRAKES). BMW SERVICE HAS REFUSED TO ADDRESS, STATING BRAKE COMPONENTS ARE NOT COVERED UNDER WARRANTY. I'M REPORTING THIS ISSUE TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AS PART OF 'DUE DILIGENCE' TO COLLECT SAFETY RELATED INFORMATION WITH THE 2020 BMW R1250GSA BRAKE SYSTEM. THERE MIGHT BE A SYSTEMIC ISSUE WITH THE CALIPERS AND POSSIBLY THE ABS PRESSURE MODULATOR. NON-USER ATTRIBUTED EXCESSIVE WEAR OF THE BRAKE PADS IS INDICATIVE OF SOME SORT OF MECHANICAL ISSUE THAT COULD IMPACT THE OVERALL SAFETY OF THE VEHICLE, SUCH AS LOSS OF BRAKING ABILITY, TOTAL FAILURE OF THE BRAKING SYSTEM WITH THE POTENTIALLY OF WHEEL LOCK UP SHOULD THE SYSTEM APPLY FULL BRAKING TO THE REAR WHEEL.