NHTSA Complaint #11397668 — 2014 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11397668 |
| Vehicle | 2014 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 106,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
MANUFACTURER RECALL NUMBER SC200PS NHTSA RECALL NUMBER 20V750 300,000 EFFECTED VEHICLES. ENGINES BLOWING UP I HAVE PERSONALLY BEEN WITHOUT MY CAR FOR 74 DAYS NOW DESPITE CONSTANT ATTEMPTS TO CONTACT THE DEALER. MY ENGINE BLEW UP TWICE WHILE I WAS DRIVING. THE FIRST TIME I HAD TO PAY FOR THE ENGINE AND NOW ITS HAPPENED AGAIN BUT THERE IS A NEW RECALL ADDRESSING WHAT HAPPENED IN BOTH ENGINES. THE NEW RECALL ALSO STATES "IF I HAVE INCURRED ANY EXPENSE TO REMEDY THIS ISSUE PRIOR TO THIS RECALL NOTICE I CAN BE REIMBURSED." ACCORDING TO TITLE 15 CHAPTER 50 OF THE U.S. CODE, IN SECTIONS 2301-2312, SECTION 15 USC 2304 SUBSECTION (A).4: (4) IF THE PRODUCT (OR A COMPONENT PART THEREOF) CONTAINS A DEFECT OR MALFUNCTION AFTER A REASONABLE NUMBER OF ATTEMPTS BY THE WARRANTOR TO REMEDY DEFECTS OR MALFUNCTIONS IN SUCH PRODUCT, SUCH WARRANTOR MUST PERMIT THE CONSUMER TO ELECT EITHER A REFUND FOR, OR REPLACEMENT WITHOUT CHARGE OF, SUCH PRODUCT OR PART (AS THE CASE MAY BE).
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