NHTSA Complaint #11397638 — 2008 MERCURY MARINER SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	11397638
Vehicle	2008 MERCURY MARINER
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	February 5, 2018
Date Filed	February 23, 2021
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING 60 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL REQUIRED ADDITIONAL BRAKE TRAVEL TIME TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE MASTER CYLINDER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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