NHTSA Complaint #11397528 — 2013 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11397528
Vehicle	2013 KIA OPTIMA
Component	ENGINE
Date of Incident	June 1, 2020
Date Filed	February 23, 2021
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT'S GIRLFRIEND OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS DRIVING 25 MPH, THE STEERING WHEEL JERKED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO METRO KIA OF MADISON (5442 WAYNE TERRACE, MADISON, WI 53718, (608) 443-5700) WHERE IT WAS DIAGNOSED WITH NEEDING THE ECU SOFTWARE UPDATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED IN JULY OF 2020. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

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