NHTSA Complaint #11397514 — 2008 FORD FUSION

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A SOFT PEDAL FAILURE WHICH PROGRESSED TO TOTAL BRAKE FAILURE, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TWICE TO AN INDEPENDENT MECHANIC WHO PERFORMED TWO BRAKE REPAIRS TO THE VEHICLE HOWEVER, AFTER EACH REPAIR, THE BRAKE FAILURE PERSISTED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED STOKES HODGES FORD (1850 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) AND IT WAS CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND CONFIRMED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 182,451. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.