NHTSA Complaint #11397472 — 2007 TOYOTA CAMRY

THE AUTO WAS ORIGINALLY KEPT YEAR ROUND IN MINNESOTA. WE HAVE A PLACE IN ALAMO TX 2 YEARS AGO WE DROVE THE CAMRY DOWN TO TEXAS AND FLEW BACK TO MINNESOTA. WE LEFT THE CAR IN A GARAGE. THE FALL OF 2020 IS WHEN WE DISCOVERED WE HAD A STICKY DASH. WE CALLED TOYOTA IN PHARR TX THEY SAID THERE WAS A RECALL FOR THIS BUT THE TIME HAD EXPIRED FOR US TO GET IT FIXED UNDER THE RECALL ABOUT 2 YEARS AGE. BECAUSE THE CAMRY WAS IN MN FOR THE MAJORITY OF ITS LIFE, THE PROBLEM WASN'T DISCOVERED UNTIL THE FALL OF 2020, 2 YEARS AFTER THE REBATE EXPIRED. THE TECHNITION AT PHARR TOYOTA SAYS THAT HEAT AND HUMIDITY CAUSED THE PROBLEM. THUS THE HEAT AND HUMIDITY IN TEXAS FOR 2 YEARS BROUGHT THIS PROBLEM TO LIGHT 2 YEARS AFTER THE REBATE EXPIRED. THE DASH IS STICKY AND ITS A SHINY REFLECTIVE SURFACE THAT RELECTS LIGHT, HAMPERING VISABILITY WHICH IS DANGEROUS. WE REQUEST TOYOTA FIX OUR DASH.