NHTSA Complaint #11397089 — 2014 BUICK LACROSSE SUSPENSION

Complaint Details

ODI Number	11397089
Vehicle	2014 BUICK LACROSSE
Component	SUSPENSION
Date of Incident	February 9, 2021
Date Filed	February 20, 2021
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

GM USED MAGNETIC RIDE CONTROL FRONT AND REAR SHOCKS IN THIS 2014 MODEL YEAR BUICK LACROSSE. THEY HAVE FAILED, SEIZED UP AT 63,000 MILES. DUE TO THE FAILURE OF THE SHOCK (STIFFNESS) THIS WILL LEAD TO UNDUE DAMAGE TO TIRES, RIMS, STEERING AND SUSPENSION COMPONENTS WHICH IN TURN COULD LEAD TO CATASTROPHIC MECHANICAL FAILURES, PROPERTY DAMAGE AND BODILY INJURIES. REPLACEMENT COST IS CLOSE TO $4000 WITH OEM PARTS.

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