NHTSA Complaint #11397049 — 2015 HYUNDAI EQUUS

WHENEVER IT GETS HOT IN THIS AREA, MY VEHICLE MALFUNCTIONS. FIRST THE DASH BUBBLED AND HAD TO BE REPLACED. THE LEATHER ON THE DRIVER DOOR BUBBLES UP AND HAS BEEN REPLACED.. IT IS BUBBLING AGAIN ON THE DRIVER DOOR BUT IS NOT COVERED BY THE EXTENDED WARRANTY. BOTH HEADRESTS HAVE POPPED OPEN. ONE HAPPEN WHILE AT THE CAR WASH AND THE OTHER HAPPENED WHILE I WAS IN THE GROCERY STORE. BOTH TIMES THE CAR WAS AT REST AND WINDOWS UP.. IT COSTS $1600 TO REPLACE. THE DRIVER WINDOW SWITCH DOES NOT WORK WHEN HOT OUTSIDE. HAD IT CHECKED BY THE DEALERSHIP AT LEAST 10 TIMES. MAINTENANCE AGENT WITNESSED IT BUT BY APPOINTMENT TIME WAS NOT ABLE TO DUPLICATE THE PROBLEM SO THE WARRANTY REPAIR NEVER OCCURRED. ADDITIONALLY,, THE RADIO GOES OUT AND FRIES LIKE A CB. COMPLAINED TWO YEARS ABOUT THIS ISSUE BUT AGAIN, THE MECHANIC COULD NEVER DUPLICATE THIS ISSUE WHEN THE CAR WAS RETURNED FOR AN APPOINTMENT. ALL EXCEPT FOR 3 TIMES THE MECHANIC WITNESSED THE PROBLEM AND SHOWED ME HOW TO RESET THE RADIO. THIS ISSUED OCCURRED WHEN CAR WAS IN MOTION AND ABOUT 50% OF THE TIME WHEN THE PHONE WAS CONNECTED AND IN USE. I HAVE TO PUSH A HOLE WITH A PEN TIP TO RESET IT ONCE A MONTH. EVENTUALLY,, I COMPLAINED TO GM AND THEY HAD RADIO REPLACED BUT DEALERSHIP PUT IN A DIFFERENT MODEL OTHER THAN THE ONE FOR THE CAR. NOW PHONE SYSTEM HAS TO BE REPROGRAMMED FOR USE WHENEVER I ENTER THE CAR AS WELL AS THE RADIO SYSTEM RANDOMLY CHANGES THE STATION WHEN TRAVELING. I HAVE VIDEO OF THIS ISSUE. LASTLY THE WINDOWS GET STUCK IN THE UP POSITION WHEN IT IS HOT OUTSIDE. HAD THEM CHECKED BY MAINTENANCE MANAGER, BUT HE COULD NOT DUPLICATE THE ISSUE DURING THE APPOINTMENT . PROBLEM STILL EXISTS.