NHTSA Complaint #11397023 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11397023
Vehicle	2012 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	November 25, 2020
Date Filed	February 19, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE RADIO/THERMOSTAT WINDOW POWER LOCKS AND USB SLOWLY STARTED TO MALFUNCTION. NOW THE SCREEN TO THE RADIO AND THERMOSTAT DOES NOT WORK AT ALL. THE WIRING HARNESSES LOCATED AT THE REAR HATCH WHICH HAS NO VISIBLE OUTSIDE DAMAGE, YES ALL THE WIRING INSIDE IS PINCHED AND EXPOSED. THE ONLY WAY WE DISCOVERED IT WAS BECAUSE THE BACK WIPER BLADE WENT OUT.

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