NHTSA Complaint #11396972 — 2019 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11396972
Vehicle	2019 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	February 18, 2021
Date Filed	February 19, 2021
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAVE A 2019 SUBARU LEGACY PURCHASED IN SUMMER 2019. IT IS CURRENTLY 2021, AND I AM DEALING WITH MY 3RD CRACKED WINDSHIELD. I HAVE BEEN OVERLY CAUTIOUS ABOUT STAYING FAR FROM TRUCKS, DIRTY VEHICLES, LARGE VEHICLES AND JUST GENERALLY KEEPING DISTANCE AFTER THE FIRST TIME THE WINDSHIELD CRACKED. DESPITE ALL MY EFFORTS, I STILL ENDED UP WITH A CRACKED WINDSHIELD YET AGAIN. IT IS A SERIOUS SAFETY ISSUE, AND I CANNOT CONTINUE TO SPEND HUNDREDS OF DOLLARS ON REGULAR WINDSHIELD ISSUES. THIS IS WHILE I AM PROACTIVELY TRYING TO AVOID THIS ISSUE. 1ST WINDSHIELD CRACK WAS JULY 2019 - A ROCK HIT MY WINDSHIELD 2ND WINDSHIELD CRACK WAS SEPTEMBER 2019 - JUST NOTICED A CRACK ONE MORNING, NOTHING ACTUALLY HIT MY WINDSHIELD TO MY KNOWLEDGE. 3RD WINDSHIELD CRACK WAS FEBRUARY 2021 - AGAIN, NOTICED A CRACK IN THE WINDSHIELD IN THE AFTERNOON, NO NOTICEABLE IMPACT OCCURRED.

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