NHTSA Complaint #11396946 — 2008 FORD FUSION

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT HAD INITIALLY RECEIVED A RECALL NOTICE IN 2019 FOR NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR REMAINED UNAVAILABLE. RECENTLY, THE CONTACT STATED THAT UPON DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL INTERMITTENTLY DEPRESSED TO THE FLOORBOARD, WITHOUT WARNING. THE CONTACT ALSO STATED THAT AFTER SHE HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AT MULLINAX FORD OF VERO BEACH (488 US-1, VERO BEACH, FL 32962) THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE BACK TO THE DEALER HOWEVER, THE DEALER REFUSED TO SERVICE THE VEHICLE FOR FREE UNDER THE RECALL, DUE TO A FAILURE WITHIN THE CENTER CONSOLE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.