NHTSA Complaint #11396927 — 2019 SUBARU OUTBACK

FREQUENT PROBLEMS WITH CAR STARTING DUE TO RUN DOWN BATTERY. WE HAVE HAD BATTERY RELATED SERVICE CALLS FROM AAA ON 7/29/19, 5/23/20, 6/4/20, 12/2/20, 1/23/21, AND 2/10/21. TODAY (2/19/21) THE CAR ONLY STARTED ON THE THIRD ATTEMPT AFTER PUMPING THE GAS A BIT. WE DID NOT CALL AAA BUT MADE AN APPOINTMENT WITH THE SUBARU DEALER. THIS WILL NOT BE OUR FIRST APPOINTMENT WITH THEM. PREVIOUS APPOINTMENTS WITH DEALER RELATED TO DIFFICULTY STARTING CAR WERE ON 6/9/20 (WHEN BATTERY WAS REPLACED), 12/22/20, AND 1/15/21. WE HAVE ALSO HAD REPLACEMENT OF A FUEL PUMP THAT WAS THE SUBJECT OF A RECALL, REPLACEMENT OF POWER STEERING GEAR BOX, AND A BRAKE ISSUE. ALL OF THE ABOVE WERE WHEN CAR WAS ON WARRANTY, AS IT IS STILL IS AS OF THIS WRITING. THE CAR CURRENTLY HAS ABOUT 15,500 MILES ON IT.