NHTSA Complaint #11396897 — 2021 GMC SIERRA 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11396897
Vehicle	2021 GMC SIERRA 1500
Component	ENGINE
Date of Incident	February 15, 2021
Date Filed	February 19, 2021
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

WHILE DRIVING DURING WINTER CONDITIONS WITH TEMPERATURE AT 3 DEGREES ON A RESIDENTIAL STREET WITH LIMITED TRAFFIC, THE DIESEL FUEL IN THE FUEL FILTER GELLED UP WHICH CAUSED THE VEHICLE TO DISPLAY REDUCE POWER MODE AND THEN IMMEDIATELY SHUT OFF AND WOULD NOT START. THE VEHICLE COASTED TO A STOP IN THE MIDDLE OF THE STREET WHILE IN TRAFFIC. THE OWNERS MANUAL LISTS UTILIZING TOP TIER DIESEL WHICH I DID. WHILE ADDITIVES ARE NOT NORMALLY NEEDED IN MOST STATES TO FUEL FOR FREEZING CONDITIONS EVIDENTLY THEY ARE NEEDED IN OKLAHOMA. THE FUEL FILTER HOUSING IS THE ONLY PLACE WHERE THE FUEL GELLED UP, WHICH APPEARS TO BE A THEME IN MOST GMC DIESEL TRUCKS AND DOES NOT EFFECT FUEL IN THE FUEL TANK DUE TO VOLUME. GMC HAS DONE NOTHING TO IMPROVE THE DESIGN OR INCREASE INSULATION TO THE THIN FUEL FILTER HOUSING. IF I HAD BEEN IN FAST TRAFFIC ON THE INTERSTATE IT WOULD HAVE RESULTED IN AN ACCIDENT AND POSSIBLE LOSS OF LIFE.

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